Call

(505) 632-9494

Hours

Mon-Sat: 9-5

Email Us

gserrano@serranosinc.com

Contact us

Get in touch with us

Contact Us

We are ready to assist you in 24x7

34016879 1599234230174433 4210203612447506432 N
FAQ'S

Common questions

When renting portable equipment, ask about size, rates, duration, setup, maintenance, delivery, insurance, permits, safety standards, and regulations. A good rental company can offer customized recommendations. Proper research and asking the right questions ensure success.

Typically we can deliver your portable restroom within 24 hours and sometimes even the same day. To ensure we can service you it is best to make your reservation as far in advance as possible. For large events or job sites, a week or more lead time is advisable.

Yes, our portable restroom will be delivered clean, with toilet paper and chemicals in the tanks ready for use.

Yes, we will try our best to place it where you request. Restrooms must be kept within 15 feet of a hard surface that can accommodate a commercial pump truck.

Yes, upon request, the driver will call you when he is in route to your location.

Serrano’s Inc. does offer rental of trash containers and roll-off dumpsters.

No, we have special event units that have never been on construction sites.  They are reserved for special events such as weddings, graduation parties, birthday parties, 4th of July, Labor & Memorial Day, Etc.  In addition, check out our luxury units, designed specifically for weddings and very special events!

Most building departments will require portable restrooms on construction job sites. The number of units required depends on the number of construction workers on the job site. If you put this in terms of man hours, the lost time in having workers take a hike to a public restroom versus having one nearby adds up significantly. View our “restroom calculator” to determine the number of units you will need.

Yes, we can do portable toilet rentals for 1 day, 1 week, 1 month, or long term.

The waste from the portable restroom is disposed at the local wastewater treatment plant and disposed of according to the regulations.

Yes, there will be an extra service charge, but typically if the unit fills up; it is due to not enough units for your construction site or special event.

ANSI (American National Standards Institute) standards call for one portable toilet per 10 workers for a 40-hour work week. View the “restroom calculator” and call us if you have any additional questions.

Our Restroom Calculator – Weekend Rental Chart, can assist you with the specifics needed for your event.

No, we typically do not require a damage waiver.

This is a tough question to pinpoint an exact radius.  However approximate service areas are: South to Cuba, West to Shiprock, East to Chama, and North past Durango.

Construction site orders typically require a month minimum, which includes delivery, pickup and weekly cleaning. We are able to accommodate early pickup upon request. We bill on a monthly cycle.

Orders for weekend events are typically delivered on Friday and removed on Monday.

The following deliveries may incur a charge in addition to the cost of renting the restroom:

  • Same day delivery
  • Saturday delivery or pickup
  • Sunday delivery or pick
Deliveries are typically made between 8 a.m. and 6 p.m.
Payment in full is required before delivery. All major credit cards are accepted.

We Accept:

  • Major credit cards – Visa, MasterCard, Discover Card, American Express. Cards will be charged immediately upon placing the order.
  • Money Orders or Cashier’s Check
  • Personal Check – a $25 fee will be charged for nonsufficient check
Yes. You can rent a portable restroom for just one day; however, you will still pay for the delivery and pickup fee.
To keep the water from freezing in the tanks in the colder temperatures, we use an anti-freeze agent which is mixed in with the deodorizing water, placed in the tank and works to keep the water fluid and unfrozen. All products used are acceptable to wastewater facilities.
We pump out the holding tank and clean the inner bowl of the unit and provide a cleaning to both the inside and outside of the unit. We also provide a special detergent in the water which acts not only as a sanitizer but deodorizer to keep the unit smelling good while reducing exposure to germs.
No. We supply everything for our units; toilet paper and hand sanitizer.