Contact Serrano's Inc.
About Us
Serrano’s Inc., a locally-owned and operated business was established in 1980 as a septic tank service company and in 1982 the company expanded to include rental of portable restrooms. Over thirty-five years later, Serrano’s has grown to be San Juan County’s leader in the industry of portable restrooms and sanitation services. Serrano’s provides portable restroom rentals, portable handwashing sinks, septic tank pumping, potable water delivery. Most recently, Serrano’s has added a new product – rental of roll-off dumpsters (20CY, 30CY, 40CY).
“We would like to take this opportunity to thank our two most valuable assets: our customers for their loyalty and continued support and our employees for their dedication and hard work through the years that have helped make us who we are today”
Serrano’s is involved in the community and often donates units for special events and non-profit organizations. Mr. Serrano believes that the support of the community and local businesses has made him successful and he tries to return the support whenever possible.
Looking back on the past 35 years of owning the company, Tony Serrano smiles at how far Serrano’s Inc. has come in the industry “This was a small company that we built into a service industry that now serves the entire San Juan County and Southern Colorado – I’m proud for all that has been accomplished and look forward to many more years serving our customers.
Contributing Back to the Community
Serrano’s Inc. is proud to support our local community through various special events. Here are just a few of the nonprofits that we have supported over the years:
- Bloomfield Chamber of Commerce
- Aztec Speedway
- River Run for Orphans – Durango
- Bloomfield Amateur Baseball League
- Monastery of Our Lady of the Desert
- Farmington Schools
- Childhaven
- Healing Field – Farmington
- Cancer Walkathon
- Stand Down
- Race 2 Educate
- City of Bloomfield Fireworks Display
- Capacity Builders – Youth Program
- Four Corners Fast Pitch Association
- Back-to-School Supply Drive – Four Corners Power Plant
F.A.Q.s
How much notice do you require to rent a portable restroom?
Typically we can deliver your portable restroom within 24 hours and sometimes even the same day. To ensure we can service you it is best to make your reservation as far in advance as possible. For large events or job sites, a week or more lead time is advisable.
Will the portable restroom be ready for use when delivered.
Yes, our portable restroom will be delivered clean, with toilet paper and chemicals in the tanks ready for use.
Can I have the portable restroom placed anywhere on my job site or property?
Yes, we will try our best to place it where you request. Restrooms must be kept within 15 feet of a hard surface that can accommodate a commercial pump truck.
Can I meet the driver to show where to place the units?
: Yes, upon request, the driver will call you when he is in route to your location.
Do portable restroom rental service also provide trash service for my job site?
Serrano’s Inc. does offer rental of trash containers and roll-off dumpsters.
If I order a portable restroom for special events, will I get one that was previously used on construction sites? I just need to be sure that the portable restroom I rent isn't so messy that my guests will shy away.
No, we have special event units that have never been on construction sites. They are reserved for special events such as weddings, graduation parties, birthday parties, 4th of July, Labor & Memorial Day, Etc. In addition, check out our luxury units, designed specifically for weddings and very special events!
Am I required by law to have a portable restroom on my job site?
Most building departments will require portable restrooms on construction job sites. The number of units required depends on the number of construction workers on the job site. If you put this in terms of man hours, the lost time in having workers take a hike to a public restroom versus having one nearby adds up significantly. View our “restroom calculator” to determine the number of units you will need.
Do you offer portable toilet rentals for just 1 day?
Yes, we can do portable toilet rentals for 1 day, 1 week, 1 month, or long term.
After the portable restroom is cleaned, where is the waste disposed?
The waste from the portable restroom is disposed at the local wastewater treatment plant and disposed of according to the regulations.
If our portable restroom fills and we need the waste removed sooner, is there an extra service charge?
Yes, there will be an extra service charge, but typically if the unit fills up; it is due to not enough units for your construction site or special event.
What is the rule of thumb for how to calculate units needed on a construction site?
ANSI (American National Standards Institute) standards call for one portable toilet per 10 workers for a 40-hour work week. View the “restroom calculator” and call us if you have any additional questions.
Is there a rule of thumb for how to calculate the number of portable restroom units needed for a special event?
Our Restroom Calculator – Weekend Rental Chart, can assist you with the specifics needed for your event.
Does portable toilet rental require that we first sign a damage waiver?
No, we typically do not require a damage waiver.
Accidents happen. What do we do if our portable toilet gets damaged badly?
This is addressed on a case by case basis.
How far does your service region extend?
This is a tough question to pinpoint an exact radius. However approximate service areas are: South to Cuba, West to Shiprock, East to Chama, and North past Durango.
I have a construction site. How will I be charged?
Construction site orders typically require a month minimum, which includes delivery, pickup and weekly cleaning. We are able to accommodate early pickup upon request. We bill on a monthly cycle.
I am planning a weekend festival, when will my restrooms be delivered?
Orders for weekend events are typically delivered on Friday and removed on Monday.
Are there any additional charges for rush deliveries or pickups?
The following deliveries may incur a charge in addition to the cost of renting the restroom:
- Same day delivery
- Saturday delivery or pickup
- Sunday delivery or pick
During what hours are deliveries typically made?
Deliveries are typically made between 8 a.m. and 6 p.m.
When is payment due?
Payment in full is required before delivery. All major credit cards are accepted.
What types of payment do you accept?
We Accept:
- Major credit cards – Visa, MasterCard, Discover Card, American Express. Cards will be charged immediately upon placing the order.
- Money Orders or Cashier’s Check
- Personal Check – a $25 fee will be charged for nonsufficient check
Can a rent a portable restroom for just one day?
Yes. You can rent a portable restroom for just one day; however, you will still pay for the delivery and pickup fee.
How do you keep the water from freezing in the tanks in the colder temperatures?
To keep the water from freezing in the tanks in the colder temperatures, we use an anti-freeze agent which is mixed in with the deodorizing water, placed in the tank and works to keep the water fluid and unfrozen. All products used are acceptable to wastewater facilities.
How do you cut down on the odors and germs within the portable restroom?
We pump out the holding tank and clean the inner bowl of the unit and provide a cleaning to both the inside and outside of the unit. We also provide a special detergent in the water which acts not only as a sanitizer but deodorizer to keep the unit smelling good while reducing exposure to germs.
Do I need to supply my own toilet paper and paper towels?
No. We supply everything for our units; toilet paper and hand sanitizer.